Medical Policy

Important information about the use of Fuel services and your health and safety

Important Medical Disclaimer

Fuel services are not healthcare services and are not intended to diagnose, treat, cure, or prevent any disease or medical condition. Always consult with qualified healthcare professionals before making any health-related decisions.

Not a Medical Device or Healthcare Provider

Fuel and its services are not medical devices and you expressly agree that our services do not involve the provision of medical advice. Our services are designed for general fitness and informational purposes only and cannot replace the services of physicians or medical professionals.

We are not a healthcare provider, and our services are not intended for use in medical emergencies or life-threatening situations. If you believe you are experiencing a medical emergency, contact your local emergency services immediately.

The information, guidance, and insights provided through our services are for informational purposes only and should not be used in place of:

  • The advice of your physician or other medical professionals
  • A visit, call, or consultation with your physician or other medical professionals
  • Information contained on or in any product packaging or label

Consult Healthcare Professionals

You should always consult a qualified and licensed medical professional before:

  • Beginning or modifying any diet, exercise, or training program
  • Making any changes to your sleep or activity based on information from our services
  • If you have any questions regarding a medical condition
  • If you have any health-related concerns or symptoms

Never disregard professional medical advice or delay seeking medical advice because of any information presented through our services. You should not use our services or any information provided for diagnosing or treating a health problem.

The transmission and receipt of our services, or communication via the internet, email, or other means does not constitute or create a doctor-patient, therapist-patient, or other healthcare professional relationship between you and Fuel.

Data Accuracy and Limitations

While we strive to provide accurate and evidence-based guidance, we cannot guarantee that our information is free of errors or completely accurate. Our services and any data or insights provided are subject to various limitations including:

  • Technical limitations and potential signal quality issues
  • Individual physiological differences that may affect accuracy
  • Environmental factors that may impact data collection
  • The inherent limitations of consumer-grade health tracking technology

The information provided may be misleading if your physiological functions and responses differ significantly from population averages due to medical conditions, medications, or rare natural differences.

Your Responsibility and Assumption of Risk

You acknowledge and agree that:

  • Your exercise and athletic activities carry inherent and significant risks of bodily injury, death, or property damage
  • You voluntarily assume all known and unknown risks associated with these activities
  • If you make any changes to your sleep, activity, or lifestyle based on our services, you do so fully at your own risk
  • You are solely responsible for monitoring your body's responses and seeking medical attention when appropriate

It is important to be sensitive to your body's responses. If you experience unexpected, repeating, or long-term pain, fatigue, or discomfort due to changes made based on our services, consult a physician before continuing with such changes.

Fuel is not responsible for any health problems that may result from information you learn about through our services.

Safety Considerations

When using any wearable devices or following activity recommendations:

  • Be cautious that devices do not get caught on fixed structures or heavy objects
  • If you experience skin irritation, redness, or discomfort, discontinue use immediately
  • If symptoms persist for more than 2-3 days after discontinuing use, contact a medical professional
  • Keep devices clean and dry to reduce the likelihood of skin irritation
  • Ensure proper fit - devices that are too tight may cause irritation or restrict circulation

Age and Eligibility Requirements

Our services are intended for individuals who are at least 18 years of age. If you are under 18, you may only use our services with parental consent and supervision. Parents or legal guardians are responsible for ensuring appropriate use by minors.

Individuals with certain medical conditions, including but not limited to heart conditions, diabetes, eating disorders, or other chronic health conditions, should consult with their healthcare provider before using our services.

Third-Party Integrations and Content

Fuel does not share your data with any third-party services. No third party receives access to your health or personal information through our services.

While our app may provide links to external websites or resources for your convenience, these are informational only. We do not endorse or control third-party content, and your use of external sites is subject to their own terms and privacy policies.

Any health information or recommendations from third-party sources should be independently verified with qualified healthcare professionals.

Data Privacy and Security

We have no access to your health or personal data. All information is stored locally on your device and is never uploaded to our servers.

For more details about how your data is handled, please see our Privacy Policy.

Regulatory Compliance

Our services comply with applicable regulations for consumer wellness products. We are not regulated as medical devices by the FDA or other medical device regulatory authorities unless specifically indicated.

If you are subject to specific regulatory requirements (such as those in certain professions or competitive sports), it is your responsibility to ensure that your use of our services complies with those requirements.

Policy Updates

We may revise this medical policy as regulations evolve, new features are introduced, or to reflect changes in medical best practices. Material changes will be announced through our app, website, or via email notification.

Your continued use of our services after any changes indicates your acceptance of the updated policy.

Emergency Situations

Our services are not intended for emergency or life-threatening situations. If you believe you are experiencing a medical emergency, call 911 (or your local emergency number) immediately. Do not rely on our services for emergency medical assistance.

Questions or Concerns

If you have questions about this medical policy or concerns about your health in relation to our services, please contact us through our support channels or consult with your healthcare provider.

Last updated: May 30, 2025